60% of home services proposals go completely unfollowed-up. About 25% of unsold estimates close with a single follow-up call you never made.
There's real money sitting idle in your CRM right now: unsold estimates, expiring memberships, aging opportunities. Here's how much, and how to get it back.
Your tech goes out, does a thorough inspection, and writes up a $12,000 estimate for a new system. The homeowner says "let me think about it." Your tech moves on to the next job.
Your office means to follow up next week. But next week there are 200 new inbound calls to handle, a CSR calls in sick, and the follow-up never happens.
That $12,000 in potential revenue doesn't disappear because the customer said no. It disappears because nobody asked again.
Multiply that by every aging estimate, every expiring membership, every customer who got busy. The leak isn't loud. It's a slow bleed nobody notices on any single day.
The bottleneck isn't lead quality. It's capacity. You're paying to generate and quote work, then letting warm leads go cold because nobody has time for the outbound calls.
The customers in your CRM already know you and already trust you. Here's what the data says about reaching them again:
Nobody decides not to follow up. It just falls off the list. This isn't a marketing problem or a service problem. It's a capacity problem. Your team can only work one list at a time. AI can work all of them, every day.
Mecha pulls from your CRM on the rules you set: unsold estimates over 7 days old, memberships expiring this month, opportunities going cold. No list-building by hand.
Calls each customer as your company with a friendly, conversational voice. Not a robocall. It introduces itself, references the estimate, and asks how it can help.
Answers questions, works through objections, and books the job on an open slot. If they want to think it over, it sets a follow-up and tries again on your cadence.
Hot-transfers anyone who wants a person, with full context. Everyone else gets logged back to your CRM so your team always knows where each lead stands.
A homeowner got a $12,000 system quote and said "let me think about it." Mecha calls a week later, answers two pricing questions, and books the install your team never had time to chase.
An annual tune-up plan is about to lapse. Mecha calls before it expires, renews it, and schedules the next visit, keeping recurring revenue alive without anyone touching the renewal list.
Summer is coming and a thousand past customers haven't booked an AC tune-up. Mecha works the whole database in days and fills the calendar from leads you already paid to acquire.
Hear Mecha work an unsold estimate and book the job. Live in 2 weeks. You'll love it or it's free.